SOC 2-ready
Last updated: April 19, 2026
VinReach runs controls aligned with the SOC 2 Trust Service Criteria today. Formal Type II attestation has not been issued yet; when it is, we will post the final report + any bridge letters here.
Status
Pre-audit, controls operational. Policies + evidence are in place; Type II audit engagement starts with the pilot-window observation period.
Controls implemented
Security (CC6)
- TLS 1.2+ on every public endpoint. HSTS preload on app.vinreach.ai.
- AES-256 at-rest encryption via managed Postgres.
- KMS-wrapped secret storage for dealer credentials + platform API keys.
- Clerk-managed auth with MFA available; super-admin actions are second-factor gated.
- Row-level security on every tenant-scoped table; RLS test suite runs in CI.
- Impersonation sessions are time-boxed (2 hour cap), reason-required, and write-blocked — logged immutably.
Availability (A1)
- Vercel edge + multi-region serverless runtime.
- Neon Postgres managed failover + point-in-time restore.
- Bright Data + Firecrawl + ScrapingBee + R2 photo cache fallback cascade on the crawler path.
Confidentiality (C1)
- Per-org data segmentation via RLS + orgId scoping.
- Sub-processor list reviewed quarterly. See /subprocessors.
- Dealer-CMS credentials + email provider keys are never logged in plaintext.
Processing integrity (PI1)
- Every outbound send is gated on a compliance + inventory + frequency check before dispatch.
- Advisory locks on send dispatch prevent double-delivery under concurrency.
- Consent state flows monotonically — opt-outs survive merges and regenerations.
Privacy (P-criteria, AICPA)
- CPRA-compliant opt-out + GPC signal honor.
- CAN-SPAM unsub honored within 10 minutes platform-wide.
- Data subject access + deletion workflow in the admin console.
- Retention policy: 18 months for outbound + reply history, then purged unless extended under a paid plan.
Audit schedule
- Internal readiness review: complete.
- Formal Type I attestation: not yet engaged.
- Formal Type II attestation: not yet engaged. Observation window is planned to open with pilot operations.
No bridge letter or attestation report has been issued at this time. CISO / security teams that need a pre-audit security questionnaire, control narrative, or architecture walk-through can request one via /contact.